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Residential Opportunities, Inc. Our Mission
The History of ROI - From Then to Now

ROI has been providing high-quality services to southwest Michigan for over a quarter century.

MR: The Future is Now. A Report on the Mental Retardation Service Needs in Kalamazoo County, October 1, 1976. A report of the Greater Kalamazoo United Way, Kalamazoo Community Mental Health and Kalamazoo Association for Retarded Citizens; Project Director: Pamela Blevins Kingery (Kalamazoo Association of Retarded Citizens)

Ten recommendations were created through this community planning process. They covered the areas of case management, advocacy, adult education and training, residential alternatives, counseling, public information and education, legal services, health care, recreation and socialization, and special education.

Direct Care
"Recommendation #4: The widest range of community residential alternatives should be provided from skilled nursing to independent living; each individual should have the choice to live in the least restrictive setting possible designed to maximize growth toward independence without sacrificing any of the ancillary supports available in more dependent settings.
Action: Residential alternatives to mentally retarded people in Kalamazoo County should be expanded and improved through:
  1. Development of ongoing respite care for mentally retarded children and adults for all degrees of disability.
  2. Creation of supervised apartment settings for those adults who can and need to move to more independent living without the total loss of supportive services.
  3. Expand foster care for community children whose families are in crisis and can no longer manage their care.
  4. Development of foster care homes specially equipped to deal with the more extensive needs of the severely or multiply impaired adult.
  5. Increase the daily living and community survival skills training available in existing programs (inside and outside the residential setting).
  6. Expansion and revision of the opportunities for training natural parents as well as foster parents dealing with disabled children and adults
  7. Expand the supportive and supervisory services available to foster care providers.
  8. Recruiting and training additional high caliber foster care providers."

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MRC Industries, Inc. Twenty Years of Incorporation - Forty Years of History
Two paragraphs from this document read as follows:

"The 1970s were a period of accelerated movement toward de-institutionalization of mentally handicapped individuals and the development of alternative community programs. The Kalamazoo County Community Health Board (PA258) was formed during this time and McKercher was one of the first contract agencies. As a result of de-institutionalization and the availability of funding, McKercher Rehabilitation Center became involved in the establishment of group living homes in Kalamazoo. The first homes they operated were Heersma House on Gull Road and Wisner House on Race Street in what had previously been the St. Joseph Convent."
"In order to apply for funds through the Michigan State Housing Development Authority and to protect the financial stability of the workshop, a decision was made to form a new organization called McKercher Non-Profit Housing Corporation. The first group homes they operated were Stanton House, Douglas House and Hoard Manor. Due to the volume of work and the difficulty in running the workshop and the group homes, it was decided to separate McKercher from the operation of the homes. In December of 1977, Residential Opportunities was incorporated for the purpose of operating the group homes in the area."

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From ROI's 10 Year Anniversary Report & Original Grant Application
to Kalamazoo Community Foundation

This new corporation came into being as a result of a merger of management and/or ownership functions of three corporations originally responsible for the homes:

McKercher Rehabilitation Center, Inc.
McKercher Non-Profit Housing Corporation
Wisner House, Incorporated

The development of the group homes came about as a response to a need arising out of changing patterns in care services for the retarded. Responding to the philosophy of normalization and the attempt to make living as normal as possible for the retarded, institutions began looking for community based placement for their residents. Parents also began to look for suitable care facilities within the community which would enable their retarded son or daughter to move into a more independent living situation as they reached adulthood. One of the alternatives to meet these needs is a group living home.

Caring

McKercher Rehabilitation Center, Inc. was instrumental in initiating group home residences in Kalamazoo. Wisner House and Heersma House were established and later Stanton House was acquired. When funds became available through the Michigan State Housing Development Authority (MSHDA), McKercher Non-Profit Housing Corp. was formed and Douglas and Hoard Manor were built. The Non-Profit Housing Corp. contracted with McKercher Rehabilitation Center for the management of these two homes. In the meantime, Wisner House felt the need to operate independently and established a separate corporation for the management of that home.

While the concept of the group homes was well received by residents, parents and the community at large, some very serious concerns developed regarding the management of the homes.

These concerns generally centered around:

  1. standards of care within the homes
  2. lack of personnel
  3. lack of case management or long tern planning for residents
  4. financial inadequacies

It was in response to these concerns that the three corporations felt the need to jointly explore some solutions. A committee -comprised of two members from each of the three corporations was formed; Greater Kalamazoo United Way served as expediter for the committee and the Kalamazoo County Mental Health Board and the Kalamazoo Association for Retarded Citizens provided professional assistance.

It was the consensus of that committee that a merger be completed wherein a new corporation be formed to take over the assets and liabilities of the five homes and assume management responsibility. Thus Residential Opportunities came into being and the merger committee became the initial Board of Directors. In the Spring of 1978 general meetings were held for the election of additional Board Members and in June, 1978 the Board reached its full complement of 12 Directors.

1977 Merger Committee:
Representatives from three Boards came together. The three organizations were McKercher Rehabilitation Center, McKercher Non-Profit Housing Corporation and Wisner House, Inc. The representing Board members were: Elizabeth Patterson, Frances Hoard, Betty Deshler, Richard Sherman, Richard Johnston, and Shirley Stanton. Three community consultants who participated were Neil Belenky (Greater Kalamazoo United Way), George Martin (Kalamazoo Association for Retarded Citizens) and Pam Kingery (Kalamazoo Community Mental Health)

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Timeline of Events

January 1, 1973 - Wisner House, Inc. incorporated
December 1977 - Incorporation of Residential Opportunities, Inc.
January 1, 1978 - ROI begins providing services in five group homes (Douglas, Hoard, Wisner, Stanton, Heersma)
January 1979 - ROI's first curriculum completed
1980 - Construction begins for the new Wisner House, 2208 E. Cork Street
January 1980 - Greater Kalamazoo United Way began support of the training program in Heersma House and Stanton Residence, as the Kalamazoo Foundation wound down its three years of support for the agency.
October 1980 - ROI contracts with the Kalamazoo County Community Mental Health Board to provide funding for program services at Hoard Manor and Douglas House.
December 1981 - First AIS/MR (Alternative Intermediate Services for Mentally Retarded) home opens in Kalamazoo
February 1982 - Second AIS/MR home opens
October 1982 - Third AIS/MR home opens
March 1982 - Wisner House on Race Street closes and the opening of the new Wisner on East Cork Street occurs, the Mental Health Board commits to program-services for Wisner, expanded to a total of three homes.
1983 - Project Outreach begins services (behavior management, crisis and respite)
1984 - First Strategic Plan
1983 to 1987 - Fourth AIS/MR home opens along with eight Community Living Facility (CLF) homes and one Level III home
1986 - Because of ROI's rapid growth, it was decided to restructure the agency into three divisions. The divisions were determined by the functioning levels of the residents, and each division was assigned a Program Director
1987 - Heersma House moves to Northampton ROI and LCC awarded grant to develop the Assertive Community Integration System (ACIS) to serve dually diagnosed population (ACIS is now a part of InterACT) Planning begins for "CLF 7", the creation of five homes ranging in size from serving 2- 4 people
October 1988 to August 1989 - Lakeway, Leawood, Maple and Angling open, fifth home is never funded
1990 - Strategic Planning State funding reductions result in closure of group home (OP Ave., ROI now operates 21
1991 - ROI Endowment established with Kalamazoo Community Foundation Supported Living Alternatives (SLA) begins operation. Men served at Heersma House move to apartments, ladies at Stanton move to Northampton and Stanton closes as a group home (ROI now has 20)
1994 - Outreach Program closes due to services not being billable to Medicaid
1995 - ROI, in its SLA program, pilots case management services
1995 - new Strategic Plan
1996 - Circle of Friends program begins as does the implementation of Person Centered Planning (PCP) ROI purchases first rental property, with CDBG funds
1997 - ROI's SLA program expands by 19 people, now serving 25
May 1997 - Kalamazoo Homestead, Inc. hires ROI to manage its properties.
1998 (?) - ML Avenue closes (ROI now has 19 group homes)
1999 - Lakeway closes (ROI now has 18 group homes) ROI purchases Liberty Street Apartments from Homestead so Homestead can remain solvent.
February 1999 - ROI receives its first CARF Accreditation
September 30, 1999 - Circle of Friends program ends, Volunteer Coordination begins
2000 - Contract for SLA not renewed by KCMHSAS as a result of services being bid out, ROI continues to serve two people at the demand of a family
January 11, 2000 - The Alliance for Community Supports, L.L.C. is formally created and operates a respite program and the Alliance Senior Day Services
June 6, 2000 - Kalamazoo Homestead merges with ROI and becomes Homestead Housing Services
2000 - ROI added to KCMHSAS Representative Payee services provider panel
October 1, 2001 - ROI Assumes responsibility for the four Judson group homes, adding about 50 employees and increasing budget by almost $2M
February 2002 - ROI receives its second CARF Accreditation
2002 - ROI added to KCMHSAS Home Health Aide provider panel
2004 - KCMHSAS asks ROI to reduce group home beds by 6 in order to better meet State averages, decision made to close Leawood
As of 4/04 - ROI is providing the following services:
  1. Group Homes: 21 group homes, capacity of 152, currently serving 148
  2. Supported Living: serving 29 people
  3. Respite Program (an Alliance program): provides 63 hours of support per week to approximately 20 children/adults
  4. Home Health Aide: provides 183 hours of support per week to 13 children
  5. Payee services: 134 - 104 of whom are living in group homes, we are reimbursed for the other 30
  6. Low-income Rental Units: 71

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The First Boards

1977 Merger Committee
Betty Deschler - Wisher House, Inc.
Fran Hoard - McKercher Non-Profit Housing Corp.
Dick Johnston - McKercher Rehabilitation Center
Dick Sherman - Wisner House, Inc.
Shirley Stanton - McKercher Non-Profit Housing Corp.
Elizabeth Lawrence-Patterson - McKercher Rehabilitation Center
1977-80 Community Consultants
Nell Belenky - Greater Kalamazoo
George Martin - Association for Retarded Citizens
Pam Kingery - LCC
 
1978 Board of Directors
Elizabeth Lawrence-Patterson, Pres.
James H. Kaye, Vice Pres.
Richard W. Sherman, Treas.
Betty Deschler, Sec.
Fran Hoard
Arthur Markle
John Ceru, Chair
Fran Flynn
Sr. Anne de Paul
Lynne Haley
Kim Thomas
E.L. Marietta
Advisory Committee
Paula Naessens
Ruth Eva Anable
Mike Doonan
Mary Kiel
Marge McBride
Paula Milbeck
John Mitchell
Maxine Vandenberg
Carol Peelen
Donna Stuart
Dorothea Tompkins
Shirley Verdan
Susan Jameson
Genevieve Markle
 
1979 Board of Directors
James H. Kaye, Pres.
Betty Deschler, Vice Pres.
E.L. Marietta, Treas.
Lynne Haley, Sec.
Elizabeth Lawrence-Patterson
Sr. Anne De Paul Rivard
Arthur Markle
Fran Flynn
Richard W. Sherman
Fran Hoard
Judy Switzer
Kim Thomas
 
Nominating Committee
Betty Dreschler
Buzz Milbeck
John Ceru
Advisory Committee
Ciro Mazzala, Chair
Ruth VanderRoest
Eric J. Hayes
Jack Richardson
Jeff Ashby
Paula Milbeck
Virginia Wheeler
Donald Overbeek
Don Milbeck
Pat Wheeler
Susan Pyle
John Ceru
Ken Mutz
Rodney Hite
Chuck Richey
Sonja Bungert
Rob Ober
 
1980 Board of Directors
James H. Kaye, Pres.
Betty Deschler, Vice Pres.
E.L. Marietta, Treas.
Lynne M. Haley, Sec.
Elizabeth Lawrence-Patterson
Sr. Anne De Paul Rivard
Donald Overbeek
Arthur Markle
Fran Flynn
Richard W. Sherman
Judy Switzer
Kim Thomas
Paula Milbeck
Advisory Committee
Ciro Mazzala, Chair
Jack Richardson
Virginia Wheeler
Eric J. Hayes
Jeff Ashby
Paula Milbeck
Sonja Bungert
Rob Ober
Pat Wheeler
Chuck Richey
Susan Pyle
Ruth VanderRoest
John Ceru
Ken Mutz
Rodney Hire
 
1981 Board of Directors
James H. Kaye, Pres
Betty Deschler, Vice Pres.
E.L. Marietta, Treas.
Lynne Haley, Sec.
Elizabeth Lawrence-Patterson
Sr. Anne De Paul Rivard
Leo A. Swia
Jeff Ashby
Fran Hoard
Judy Switzer
W. Joseph Mills
 
Nominating Committee
Betty Dreschler
Ciro Mazzola
Pat Wheeler
Advisory Committee
Donald Overbcek, Chair
Rodney Hite
Virginia Wheeler
Eric J. Hayes
Gaye Grathwol
Chris Horn
Eyrcel Linderman
Sandra Beiter
John Futymoski
Chuck Richey
Jan Anable
Ruth VanderRoest
Rodney Hite
Pat Wheeler
June Vandenberg

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